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Privacy Policy

What information do we collect? How do we use it?

When you use our website and/or register with us we may collect, combine, access, or otherwise process your personal information for the following purposes:


  • The monitoring of customer traffic patterns and website usage.
  • Notifying you of gen-sys news and information, which we think, may be of interest to you including by e-mail.
  • Offering, administering and providing products and services.
  • Providing you with a more personalised user experience when using our application, website or any other services we might provide to you by analysing, segmenting and profiling our database and allowing us to target you with information we think you might be most interested in including products and services.
  • Sending you surveys for quality management purposes.


Legal basis for processing your data

We undertake these activities in the pursuit of our legitimate services including the marketing and promotion of the gen-sys brand and to fulfil any contractual obligations we may have.


Retention

We collect operational information for specific purposes and on specific legal bases and endeavour to collect only the information required for those purposes. Once this purpose has been fulfilled and the information is no longer required, we will anonymise your data by removing any identifiable information or erase it.


Who has access to your data

Access to your personal data is restricted at all times. Only our employees will be able to access your data. Their access and activities are restricted to the purposes outlined above.


Your email address is safe with us

  • We never sell or share your email addresses.
  • You can unsubscribe at any time.
  • Offering, administering and providing products and services.
  • We require that each email message sent out from us includes an easy way for subscribers to remove themselves via an unsubscribe link.
  • If you receive a newsletter or email and decide you don’t like it, simply click the unsubscribe link at the bottom of the email.
  • If you feel you’ve been sent unsolicited email and would like to register a complaint, please email us at legalandcompliance@gen-sys.co


Security

We endeavour to take all reasonable steps to protect your personal data including the use of encryption but cannot guarantee the security of any data you disclose online. You accept the inherent security implications of sending information over the Internet and will not hold us responsible for any breach of security unless we have been negligent.


Applicable Data Protection Law

This privacy notice has been based on the General Data Protection Regulation (GDPR). If you are subject to more stringent data protection legislation please refrain from using this website or any of our other services.


Cookies

We and our trusted partners use cookies and other technologies in our related services, including when you visit our Site or access our services. 


A "cookie" is a small piece of information that a website assign to your device while you are viewing a website. Cookies are very helpful and can be used for various different purposes. These purposes include allowing you to navigate between pages efficiently, enable automatic activation of certain features, remembering your preferences and making the interaction between you and our Services quicker and easier. Cookies are also used to help ensure that the advertisements you see are relevant to you and your interests and to compile statistical data on your use of our Services. 
The Site uses the following types of cookies:


a. 'session cookies' which are stored only temporarily during a browsing session in order to allow normal use of the system and are deleted from your device when the browser is closed; 


b. 'persistent cookies ' which are read only by the Site, saved on your computer for a fixed period and are not deleted when the browser is closed. Such cookies are used where we need to know who you are for repeat visits, for example to allow us to store your preferences for the next sign-in; 


c. 'third party cookies' which are set by other online services who run content on the page you are viewing, for example by third party analytics companies who monitor and analyse our web access.
Cookies do not contain any information that personally identifies you, but Personal Information that we store about you may be linked, by us, to the information stored in and obtained from cookies. You may remove the cookies by following the instructions of your device preferences; however, if you choose to disable cookies, some features of our Site may not operate properly and your online experience may be limited.


We also use a tool called “Google Analytics” to collect information about your use of the Site. Google Analytics collects information such as how often users access the Site, what pages they visit when they do so, etc. We use the information we get from Google Analytics only to improve our Site and services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your visits to this Site is restricted by the Google Analytics Terms of Use and the Google Privacy Policy .


Updates or amendments to this Privacy Policy

We reserve the right to periodically amend or revise the Privacy Policy; material changes will be effective immediately upon the display of the revised Privacy policy. The last revision will be reflected in the "Last modified" section. Your continued use of the Platform, following the notification of such amendments on our website, constitutes your acknowledgment and consent of such amendments to the Privacy Policy and your agreement to be bound by the terms of such amendments.



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